PVX Plus Technologies March Newsletter

We Are Moving!

As of April 1st we will be moving to our new office, which is only 30 minutes from our old office.   

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Our Upcoming Move

Please continue to send your cheques to our lockbox address at:

USD Checks:

Remit To:

PVX Plus Technologies Ltd

PO Box 9347, STN A

Lockbox 09347U

Toronto, ON M5W 3M2

 

CAD Checks: 

Remit To:

PVX Plus Technologies Ltd

PO Box 9347, STN A

Lockbox T09347C

Toronto, ON M5W 3M2

 

Our new address will be as follows:

10 Director Court,

Suite 200, 

Woodbridge, ON

L4L 7E8

 
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PCI Compliance

The following is a snippet frpm our PCI Compliance Article. Please click on the button below to read the full article. 

As v3.2.1 was retired as of March 31, 2024 PCIDSS it is essential that everyone updates their compliance. 

PCI DSS version 3.2.1 should no longer be used since it has been formally deprecated. Using out-of-date standards could result in security concerns and non-compliance with the most recent best practices. Stronger, more adaptable standards are included in version 4.0 to better safeguard cardholder data and respond to changing security threats. Organizations may guarantee they adhere to current security requirements, prevent potential vulnerabilities and preserve the confidence of their partners and customers by updating to the most recent version. 

We will be updating to 4.2 compliance on April 1st and recommend that you do the same. To achieve PCI compliance, you need to use TLS 1.2 or higher, with TLS 1.3 being the recommended and more secure option. TLS 1.2 or above must be used when transmitting cardholder data over open, public networks in accordance with PCI DSS version 4.2. This is to guarantee that data is securely encrypted while in transit and shield it from hostile actors' interception or manipulation. The usage of TLS 1.2 is essential for protecting sensitive credit card data since it is thought to be a more secure protocol than previous iterations. 

For Windows licences TLS 1.2 is supported as of PxPlus 2017, version 14, or higher. On UNIX/Linux it requires PxPlus 2017, version 14 or higher, but also depends on the version of OpenSSL that comes with the operating system. If the operating system comes with OpenSSL v1.0.1+ then it will be supported. 

For TLS 1.3 our Windows licences require PxPlus 2020, version 17 or higher. On UNIX/Linux PxPlus 2020, version 17, or higher is required and OpenSSL 1.1.1 or higher. 

We highly recommend that our clients upgrade to TLS 1.3. 

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New Administrative Fee for Non-Supported Licences

As of April 1st we will be billing our clients, with unsupported versions, a $250 administrative fee for any support ticket requests.

Non-supported licences are licences versions 17 and below.

Please see below for additional changes:

  1. Introduction of $250 Flat Fee for Unsupported Versions
  • Effective April 1st, customers using unsupported versions will be required to pay a $250 flat fee, per incident, for any server move, manual key generation, licence unlocking or related services

      2. Clarification on Fees for License Unlocking and Manual Keys

  • Previously, the fee for license unlocking was $125. Going forward, the fee has been increased to $250 for any incident, including server moves, manual keys, and license unlocking

      3. Version Support Policy

  • Currently, we are supporting versions 18, 19, and 20, as the latest version is 21, as we support the three most recent versions
  • Version 18 will continue to be supported until the release of version 22, which is scheduled for release in May, after which only versions 19, 20 and 21 will be supported, along with version 22

     4. CCP Customers Exempt from Fees

  • These charges are not applicable to customers enrolled in the CCP program as we will continue to provide support without any additional fees for server moves or license-related services