PVX Plus Technologies November Newsletter

Virtual DireXions+ 2025 Conference - Final Survey Results

Thank you to everyone who took the time to complete our final survey for our first virtual DireXions+ 2025 Conference!

The conference was a hit and we received a lot of positive feedback for its organization, content quality and accessibility. 

Some of the high level highlights from the survey are as follows:

Conference Satisfaction

• Average rating was 9.3 out of 10
• Nearly all respondents rated the online format between an 8 to a 10
• Attendees appreciated the content quality, professionalism, and ease of attendance

Most Informative Sessions

• AI Assistant
• Customer Demo
• Webster+ Getting Started & CSS

Customer Demo Feedback

• Over 90% enjoyed the customer demo session
• Attendees saw the value in real, practical applications and client solutions

Attendee Feedback

“Please extend my appreciation to all the people at PxPlus for their efforts in making this online DireXions conference a success.  ALL presentations were well received!” 

“Keep up the great work! I enjoy knowing what’s possible and how others use the product(s).” 

“I think the 3 hours/3 days was perfect. I could keep up with my daily tasks and still devote undivided attention to the seminars.” 

Our Top Support Center Inquiries

A support ticket can be created by going to our website and then going to Client Hub -> Support -> Open a New Ticket.

We require your email address, full name, serial number, version number and the help topic.

Your customer code is helpful, but not mandatory. 

We wanted to share information about our top support ticket inquiries with everyone:

What is a server move?

• A server move is when you transfer a PxPlus license from one server to another
• Details about a server move can be found here

What is a manual reset?

• A manual reset activates the license on a new machine when you have lost access to the original (e.g. disk failure, hardware crash, lost server, etc)

Which PxPlus versions are currently supported?

• PxPlus supports the current release and the previous three major versions
  For example: our current version is PxPlus 2025 (version 22), then PxPlus 2024 (version 21), PxPlus 2023 (version 20), and PxPlus 2022 (version 19) would receive support in terms of bug fixes and related assistance
• All other versions are not supported

When are administrative charges applied for a manual reset or server move?

• Administrative charges of $250 apply only when the license version is not supported and the license does not have an active CCP plan

• If a non-supported version has CCP → no administrative fee

• If a non-supported version does not have CCP → a $250 administrative fee applies

What is the difference between a temporary activation key and a permanent activation key?

• Temporary key: Requires internet to activate; converts to permanent after validation
• Permanent key: Can activate a license without internet access

Why can I not complete the online registration process for my version 10 licence?

• Any licenses that are version 10 and below require permanent keys
• We require the system id and class number

Developer Program - Available in January 2026

Our developer program is almost ready! 

It will begin as of January 2026.

Stay tuned for the exact release date. 

Pricing will be as follows: $100 for a two user Web license. 

The developer license will expire after one year, at which time you can renew it for another $100 or let it lapse.